{"id":279,"date":"2025-08-27T13:50:15","date_gmt":"2025-08-27T13:50:15","guid":{"rendered":"https:\/\/vacationaruba.com\/?page_id=279"},"modified":"2026-08-25T11:16:46","modified_gmt":"2026-08-25T15:16:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/vacationaruba.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQs Vacation Rentals<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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General Inquiries<\/h2>
Commonly asked questions by our guests<\/span> <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Can I have an early check-in or late check-out? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Early check-in and late check-out may be available depending on the schedule and availability of the property. We recommend contacting your host at least 24 hours in advance to make a request. While we\u2019ll do our best to accommodate, please note that we follow standardized check-in and check-out times to ensure every guest enjoys a smooth and high quality experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Who can I contact if I need assistance during my stay? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u00a0Once your booking is confirmed, a dedicated local host will get in touch with you\u00a0and will be your go to contact throughout your entire stay. Whether you need\u00a0help with check-in, have a question about the property, or want local\u00a0recommendations, your host is just a message or call away.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is cleaning included or does it have an additional charge? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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For stays shorter than 8 days, you can request extra cleaning for an additional fee, which varies depending on the property. Just reach out to your host at least 24 hours in advance, and they\u2019ll provide the details and arrange it for you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer concierge service? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our concierge specialist is available to help you arrange anything you may need\u00a0during your stay, from airport transfers and private chefs to island tours, spa\u00a0services, and more. We’re here to make your stay seamless and memorable.\u00a0Learn more about the available services here:
www.vacationaruba.com\/conciergeservice\/<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What amenities are available in each house? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Each property comes equipped with convenient beach amenities like beach\u00a0chairs, a beach bag, and an ice cooler, which you can use freely during your\u00a0stay.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer luggage storage in case early arrival? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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If you arrive before your check-in time, we can securely store your luggage at\u00a0our main office until your property is ready. Just let us know in advance and\u00a0we\u2019ll make the necessary arrangements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Booking Information<\/h2>
Details to make your reservation process easier<\/span> <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Can I receive assistance with my booking process? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Our reservations specialist is here to help you select the perfect home for your stay. Simply email us at reservations@vacationaruba.com<\/a><\/span>,<\/strong><\/span> and our team will\u00a0gladly guide you through the booking process and answer any questions you
may have.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a minimun night stay? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, most of our properties require a minimum stay of 3 nights. You can find the\u00a0exact requirement for each property directly on its booking calendar.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a possibility for additional guests? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Additional guest requests are possible, but availability and pricing vary\u00a0depending on the property and number of guests. If you\u2019ve already booked,\u00a0please reach out to your assigned host to review your request. If you\u2019d like to\u00a0check before booking, feel free to contact our reservations specialist at\u00a0reservations@vacationaruba.com<\/strong><\/a><\/span> for details<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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When will I receive my pre-arrival information? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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You\u2019ll receive an email with all the details you need 4 days before your arrival.\u00a0This includes property specific information to ensure your check-in and stay are\u00a0as smooth and comfortable as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Payments<\/h2>
Terms and conditions for booking cancelations<\/span> <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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How is the payment process? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Once you make a reservation, you\u2019ll receive an invoice via email with all the payment details. To confirm your booking, a 50% down payment is required. The\u00a0remaining balance must be paid at least 30 days before your arrival to secure\u00a0the reservation. Please note that if the final payment isn\u2019t received within this\u00a0timeframe, the booking will be automatically canceled.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cancelation Policy<\/h2>
Terms and conditions for booking cancelations<\/span> <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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What is the cancelation policy? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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